Leadership Training

Thanks so much Sylvia for all your knowledge and help during the Business of Healing workshops.  You really pinpointed some aspects of my business I need to focus on on and why it was important.  After the first session I saw a dramatic shift in seeing my own value and worth and setting expectations with clients.  I am still processing information but I do know that these courses have been a great value and help to me and my business.

Angela Donnelly


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On Purpose Consulting knows the key performance strategies of first rate leaders and how to assist you to learn these approaches and skills to enable you to integrate them into your daily leadership practices.

Through highly interactive, hands on training modules, you become more aware of your personal strengths and challenges and work towards new ways of leading.

These workshops can be booked as a 3-hour, full day or as a webinar experience.


Accountability for Team Success

Holding people accountable is a key leadership strategy and an often misunderstood process. It can be the oil that keeps a team working optimally. Yet, many leaders struggle with holding people accountable as they fear it will cause discomfort and conflict. When accountability is an ongoing part of the organizational culture, trust increases and productivity will soar.

In this session, participants will learn:

  • What accountability is and is not and will understand the importance of this process
  • How Acount-4-ability™ will really impact your team’s success
  • How to use this as a key communication strategy to improve your team dynamics
  • Tips and techniques to offer valuable feedback that informs, instructs and inspires your team members

Account-4-Ability™ is an art form, that when delivered with the right energy, allows people to rise to their potential, know their true abilities and motivates teams to excel.


Please note that the session will involve interactive exercises.


Leadership Communication Skills Training – Communicating On Purpose

How you communicate impacts the level of success you achieve with your team. Many managers are unaware of the significant impact of their verbal, non-verbal and para verbal messages. If this isn’t done right, it could result in confusion, frustration and decreased performance.

Using a C-IQ™ (Conversational Intelligence) framework, this program will explore the key facets of effective communication skills. Learn how to get your message across in a manner that is heard and gets results!

Participants will gain:

  • Understanding of how body language can positively influence communication.
  • Understanding of key communication skills that facilitate understanding.
  • How to listen and speak so that there is a shared understanding.

This interactive workshop is an opportunity to explore how you communicate and how you can take your communication skills to the next level.

Unleashing Results with Difficult Conversations

One of the keys to success in life and business is building trust. As a leader, manager or executive, having conversations about difficult topics is an opportunity to build trust, especially when you demonstrate a deep understanding of another person. 82% of leaders avoid such conversations because they are uncomfortable and results can be intermittent.

Learn the keys to unleash results in your team through having difficult conversations. Build on your communication skills through self-awareness and self-reflection. Learn the process that sets you up for success time and time again.

Participants will:

  • Gain insights to better manage your reactions to others.
  • Learn how to listen more effectively.
  • Use the power of inquiry to establish clarity and understanding.
  • Practice ways to establish collaborate results that you can mutually commit to.

Difficult conversations are the opportunity to build a deeper trust and understanding about one another’s perspectives. 

Conflict Resolution Skills: Leading through Challenges

Conflict is natural and common within teams. Many managers are conflict avoidant which creates challenges in helping others maneuver through their differences. Learn ways of understand differing perspectives and to help appreciate the benefits of discord so that you can engage in an effective conflict resolution process.

Participants will:

  • Learn how to be the neutral party that enables others to work through conflict.
  • Be able to identify the underlying needs that when not met result in conflict.
  • Avoid triangulation of conflict to create real solutions.

Helping your team with your own conflict resolution skills will free your team members up to focus on more important matters, reduce stress and alleviate tension in the workplace. Help your team to settle their differences in a respectful manner and watch team members become effective communicators and collaborators. 

The Art of Inquiry

It has been said that “the quality of our lives is directly related to the quality of the questions we ask”. Many managers make assumptions about what motivates people without fully appreciating their perspective. Learn how to ask powerful questions to get better results.

Participants will:

  • Gain knowledge on how to structure effective questions.
  • Learn the importance of genuine curiosity during inquiries.
  • Create conversation techniques that eliminate the defensiveness in others.

Learning how to inquire effectively can uncover potential challenges and create better results.

The Art of Giving Feedback for Leaders

Many leaders avoid giving necessary feedback that could improve performance of direct reports. And yet today’s workforce is demanding more regular and ongoing coaching.  Feedback is a powerful and effective tool when used appropriately. Learn the key strategies to sharing information in a manner that will be heard and responded to.

Participants will:

  • Learn the most successful ways to prepare to give feedback.
  • Unlock the formula for effective feedback including how to be heard and understood.
  • Develop key ways to assist your employee to work effectively with the feedback.

Feedback is an essential tool in your leadership toolbox. Ensure that you are able to give impactful information to others in a manner that positively influences your team.