Let’s Keep the Ball Rolling this Summer!

sea, beach

It is official, summer is really here!

While we talk about spring fever, we don’t have a name for the challenges that can arise when the warm weather, beaches and outdoors call us during these summer months yet they often impact how we work.

We all know that more vacation time is taken in the summer months and that projects and deliverables still need to happen, so here are a few tips on managing those projects and keeping that ball rolling forward:

  1. Ensure that time is taken to communicate all aspects of the current deliverables with all team members as they will need to be able to pitch hit for one another throughout this season. Having an open dialogue can reduce stress and prevent frustration for both your team members and your clients.
  2. Create accountability partners or “vacation partners” within the team. Have these individuals update specific aspects of ongoing projects with potential calls/issues that may arise during their vacation time. Be sure to include a list of names of all clients, phone numbers and email addresses including the best way to reach each client.
  3. Encourage staff to add a short sentence of their upcoming vacation and who will cover for them in their email signature leading up to their time off. This will make it easier for your clients to anticipate and plan for your team member’s vacation knowing that someone else can be contacted as needed.
  4. Include their vacation partner’s name and extension in their outgoing email message. Include the ability to press # with the extension number now if your phone system allows.
  5. Have each team member forward client emails that may be of assistance should their partner be contacted during their vacation. Consider forwarding emails to the vacation partner from specific clients during the time off.

These tips can help reduce your team member’s stress level as they keep those balls in the air. And when your vacation comes up, you can focus on keeping the beach ball up in the air feeling more relaxed knowing you’ve got things covered at work.

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