What if We De-Personalized Conflict? Then What?

This week my nephew apologized for a posting on Facebook because he offended people with his strong opinions.  The actual post based on political viewpoints had caused several people to unfriend him. On Facebook, this doesn’t necessarily have long term effects. However, at work, it can and does. The challenge was that people who read his post and disagreed personalized it. This happens all the time in the workplace. This is common in the non-profit organizations that I’m called to work with as some team members have strong passions for...

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You’re Fired … Or Not?

  I was coaching an Executive Director who was contemplating letting a staff member go, but when asked, the person had not been given the candid feedback that could enable them to make effective change. This is not fair to the individual, the team, or the organization. Let’s slow down here and look at some steps to take. Here are some things to ask yourself before you let someone go: 1. Have you spoken to them about the details of your concerns? If not, it’s past time to do so. Do a check-in with yourself to determine your...

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Trust or No Trust?

When I begin to work with clients, it is common to find challenges with trust. Many teams have conflict and difficulty because there is little, or at times, no trust in one another. When this happens, it’s important to get assistance right away to rebuild the trust. Let’s look at TRUST bit by bit: T is for Transparency. Leaders that share freely and openly what is happening throughout the agency with others build trust. The old style of management was to hold the information and only share it as needed. High trust environments require...

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