Team Member Burnout: How to Protect your Staff

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96% of Senior Managers in Canada believe their team members are experiencing some degree of burnout. (Accountemps 2019 Survey)

The World Health Organization defines burnout as a syndrome resulting from chronic workplace stress that has not been successfully managed.

How many of your team members are stressed to the point of burnout?

The culture of your organization plays a role in this. Take a look, what is causing the stress? Ask your team members what motivates them and what frustrates them in their day-to-day work. Then create an action plan to address common themes.

Workload Flexibility:

Give thought to what priorities are truly urgent ones, what can wait until later and even those things that are not a priority at all. We are a culture of immediate expectations and sometimes this attitude leaks into organizational planning. Ensure you plan to have only one high priority/new initiative at a time. Consider how things might be simplified in your workplace. Are all the steps necessary?

Consider interviewing your employees and asking what the most stressful aspect of their work is. Then look at these and see if you could re-distribute these tasks to another team member that excels at them and enjoys that task.

Team Members Stress Management:

Some Thoughts:

  • Hire a local yoga practitioner or mindfulness practitioner to offer classes at the office once a week.
  • Ensure that individuals are taking their breaks, vacations and leaving the office at a reasonable time. Make sure you are role modeling positive behaviour by taking your breaks as well.
  • Have open conversations about the stressors and how to best manage them.
  • Take time to celebrate wins regularly, perhaps, at every staff meeting. Knowing that things are being accomplished and that the person is making an impact in the world can go a long way to mitigate stress.
  • Unless you are a crisis organization, consider no emails, texts or phone calls after office hours/team member’s shifts to enable time away from work to relax, rejuvenate and restore the individual.

Looking at your team’s specific needs and taking the time to respond can help to alleviate burn out. Knowing that they are a valued part of the team, that you take their concerns seriously and that you are a champion for their positive mental health will go a long way!