Sylvia presented a fantastic workshop for TAVA (Toronto Association for Volunteer Administration). She is an engaging speaker with thoughtful insights into the modern non-profit workplace. I felt inspired and energized after her workshop- thank you, Sylvia! Jessica Pang-Parks, MES

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Are you Ruling or are you Leading?

Our freedoms have been challenged in 2020 perhaps more than the Second World War. Worldwide we’ve all had several situations this year where we lost the ability to make decisions for ourselves. With very few exceptions, we were told to stay at home, and when we could leave, what we needed to experience to go to the bank, grocery store, or perform other errands. The numbers of rules are astounding! And they seem to vary somewhat from week to week (as our government legitimately learns more and more about this virus). People have responded...

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How Trauma Impacts Times of Uncertainty

Hint, It’s Unpredictable May is mental health month. And much of mental health isn’t shared nor talked about. What can you do? Given our current self-isolation required, it can be even more challenging. For example, a woman working in a retail store was required to wear a mask due to the safety measures required due to this virus. For her, this was a trigger back to sexual abuse as a child. When it appears that individuals are having an unusual “emotional over-reaction” to something, a trigger has occurred. I am certain she is not...

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7 Techniques to Cope with the Current World Crisis

Many of you doing very important work have needed to shut down your services. Some of you have had to figure out the virtual way to do business. Many of you are in the front lines trying to comfort those in your care while perhaps struggling to cope with the vast change that is currently happening in our world. We are not living in the same way that we did only a few weeks ago. Our new reality is a crisis. We are all being encouraged (and in some places forced) to protect our great nation. Some are underreacting thinking we are making a big...

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How to Deal with Conflict when it Arises

  Conflict is inevitable! Unresolved conflict is causing Canadian Organizations billions of dollars a year! Think about how much time you and your employees are losing to avoiding conflict, dealing with outbursts and delaying projects because you are unable to come to a resolution that works. Conflict is challenging! And, if you are like me, you were given many messages in childhood not to make a fuss, to settle down and to just let it go. Addressing it wasn’t an option. As a child, I never witnessed my parents disagree. I was not...

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