Trust or No Trust?

When I begin to work with clients, it is common to find challenges with trust. Many teams have conflict and difficulty because there is little, or at times, no trust in one another. When this happens, it’s important to get assistance right away to rebuild the trust. Let’s look at TRUST bit by bit: T is for Transparency. Leaders that share freely and openly what is happening throughout the agency with others build trust. The old style of management was to hold the information and only share it as needed. High trust environments require...

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We Need Vulnerability in the Workplace

Many people feel that the workplace and vulnerability should be mutually exclusive. For many people, especially in leadership roles, copious hours are spent trying to cover up their weaknesses and challenges. The underlying fear is often, if they find out what I don’t know, I’ll be ruined. This is a fear based way to operate and has a tendency to decrease trust and respect. The reality is that true vulnerability can reap huge benefits for the team. As humans, we are imperfect by definition and so are flawed. And the wonderful thing is...

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7 Things that Erode Trust from a Leader

Do you ever take the time to reflect on how honest your personal behaviour is?

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How Important is the Human Connection in Building Trust?

Humans are social beings who build trust more quickly in person.

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7 Things that Erode Trust from a Leader

Trust and integrity are often used terms in business. Do you ever take the time to reflect on how honest your personal behaviour is? When we become stressed, our behaviour tends to revert to less than optimal behaviour. A manager that I was working with some time ago prided himself on being honest, yet often failed to be clear and direct with his thoughts and goals to his staff. When he engaged this in this behaviour, his staff became stressed and became much less effective in their work. Sometimes we can experience “creeping” of our...

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