Isn’t Conflict Exciting?

It’s very expensive to Canadian Business with an estimated cost of $161 Billion annually. Leaders avoid it, team members avoid it and a lot of needed information is left unshared. It’s an epidemic in our organizations!

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Now I Remember!

We often have miscommunication because the different meanings that as listeners place on the words vs. meaning that the person speaking intended. Couple this with the reality that our brain checks out of conversations approximately every 12 seconds, we tend to miss a lot of information during conversations.

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The Art of Accountability

Are you afraid to confront “them” about how they are underperforming and what they “must” do to improve? When thought of in this way, accountability becomes something to avoid and put off.

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5 Ways to Unleash Results with Difficult Conversations

5 helpful tips on making difficult conversations not as difficult.

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