How to Get Beyond Your First Assumption to Offer Growth Enhancing Accountability

  Recently I was presenting for an amazing group of Executive Directors on the topic of Accountability. We had time during the question period to explore some challenges that they were experiencing. One E.D. mentioned a new employee who was speaking to the person beside her throughout a meeting. This E.D. had made an assumption of the team member’s behaviour which resulted in strong feelings of frustration. Yet, the E.D. had not spoken directly to the employee. So what was really happening in this scenario? The story the E.D. created...

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Lessons About Conflict from the Beautiful Jack Pine Tree

Like the Jack Pine, teams need to embrace conflict to be successful.

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Isn’t Conflict Exciting?

It’s very expensive to Canadian Business with an estimated cost of $161 Billion annually. Leaders avoid it, team members avoid it and a lot of needed information is left unshared. It’s an epidemic in our organizations!

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Conflict, Curiosity, and Compassion

Conflict often viewed as negative and is associated with danger or high risk. There is a perception that we are going to lose something if in conflict...

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Conflict Costs… So what can you do to help?

Research by Vital Smarts indicates that 25% of people avoid difficult conversations for over a year… can you afford to do so?

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