Trust or No Trust?

When I begin to work with clients, it is common to find challenges with trust. Many teams have conflict and difficulty because there is little, or at times, no trust in one another. When this happens, it’s important to get assistance right away to rebuild the trust. Let’s look at TRUST bit by bit: T is for Transparency. Leaders that share freely and openly what is happening throughout the agency with others build trust. The old style of management was to hold the information and only share it as needed. High trust environments require...

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Are you Building Capacity or Micro-Managing Your Team Members?

Be a role model through your leadership style and coaching. This will build the capacity you desire in your managers and create leaders!

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Never Reprimand an Employee

During a coaching session with an inexperienced Executive Director, the advice she had received from a Board member was to “reprimand” her employee. As a team dynamics specialist, this sent chills through me. The energy of the word “reprimand” is one of parental, power, and control. And let’s face it, who wants to be to reprimanded or controlled? At the same time, I was reading Brene Brown’s book Dare to Lead and right at the chapter about shame. When we reprimand someone, we tend to shame them. And shame creates isolation and...

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